Customer Support | Installation, Warranty & Technical Service

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DISPLAY

WATER DISPLAY

2~8℃ Support OEM&ODM

UPRIGHT FREEZER

-25℃~+10℃

CAKE DISPLAY

2~8℃

BACKBAR

Height 800~900mm

MINI FRIDGE

Mini fridge 33L ~259L

ICE CREAM FREEZER

-24℃

DEEP FREEZER

Glass door

CHEST FREEZER

Solid door

ISLAND FREEZER

Support OEM&ODM

MEAT DISPLAY

Support OEM&ODM

FRUIT&VEGETABLE DISPLAY

Support OEM&ODM

FLOWER DISPLAY

Support OEM&ODM

MEDICINE DISPLAY

Volume(L) 450L
REFRIGERATION

CABINET RANGE

Upright Cabinet 2~8℃/-2~-22℃

COUNTER RANGE

Refrigerated counter 2~8℃/-2~-22℃

MEAT REFRIGERATOR

-15~5℃ Support OEM&ODM
STAINLESS STEEL

BENCH

Various Size&Design Support OEM&ODM

SINK

Various Size&Design Support OEM&ODM

SHELF&RACK

Various Size&Design Support OEM&ODM

CABINET

Various Size&Design Support OEM&ODM

CART&TROLLEY

Various Size&Design Support OEM&ODM

GREASE TRAP

Various Size&Design Support OEM&ODM

BAIN MARIE

Various Size&Design Support OEM&ODM

CANOPY

Various Size&Design Support OEM&ODM

STOVE BODY

Various Size&Design Support OEM&ODM
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Team service

Relying on the development of products, DeRich is positioning as a service-oriented company and established the whole-journey "nanny service" concept. We have one proffesional team to supply the whole service, our full range after-sales service includes supervising the contract signing, raw material purchasing, manufacturing, packaging, transportation, Installation and quality warranty. We hereby guarantee that all of your problems in purchasing will end here.

Factory - OEM

Our Service

From pre-sales to after-sales, our professional service team can help you accurately solve problems, free repairs and parts replacement services, so that you can buy and use our products with more confidence.

Warranty

1 year for the whole unit and 3 year for the main parts.

Customer Service

Support distributor, reseller, online store, brand dealer, retailer,self-use customers.

OEM Service

We have proffesional team to support customized production.

Payment Service

We accept multiple payment methods, we can discuss according each paties condition.

Frequently Asked Questions

Why we choose you? What is your advantage?

With more than 10 years experience in production and exporting, we also have professional technical engineer team to research the morden design, control the production process seriously, and control the raw material purchase strictly.

What is your MOQ? Can we get a sample?

Our MOQ is one container, but we can supply sample in one set firstly.

What is the lead time?

Generally will take about 1-2 weeks for production, and it will take about 1 month in peak season.

How about the payment term?

We can accept part advanced payment by TT and the balanced before loading, other terms also can be discussed according the real situation of two parties.

Are you a trading company or factory?

We are one comprehensive Industrial trading company, from Design to production to export to transport to after-sales service.

Need A Custom Solution

DeRich can Aceept OEM&ODM production according customers’ application scenarios, such as Hotel, Supermarket, Kitchen,Restautant,School, Institution...etc.

We can produce wide of products to meet different customers’ different request.