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Team service

Relying on the development of products, DERICH is positioning as a service-oriented company and established the whole-journey "nanny service" concept. We have one proffesional team to supply the whole service, our full range after-sales service includes supervising the contract signing, raw material purchasing, manufacturing, packaging, transportation, Installation and quality warranty. We hereby guarantee that all of your problems in purchasing will end here.

Factory - OEM&ODM

Our Service

From pre-sales to after-sales, our professional service team can help you accurately solve problems, free repairs and parts replacement services, so that you can buy and use our products with more confidence.

Warranty

Warranty

1 year for the whole unit and 3 year for the main parts.

Customer Service

Customer Service

Support distributor, reseller, online store, brand dealer, retailer,self-use customers.

OEM Service

OEM Service

We have proffesional team to support customized production.

Payment Service

Payment Service

We accept multiple payment methods, we can discuss according each paties condition.

Frequently Asked Questions

Q1: Who is DeRich?

DeRich (Zibo DeRich Import & Export Co., Ltd.) is a professional manufacturer and exporter specialized in commercial refrigeration equipment and stainless steel kitchen equipment. Our products include beverage coolers, upright display fridges, freezers, island freezers, back bar coolers, and stainless-steel worktables, sinks, shelves, cart ,cabinet. We provide OEM & ODM services for global brands.


Q2: Where is DeRich located?

Our manufacturing base is located in Shandong, China, with modern production workshops, advanced equipment, and strong R&D capabilities.

Q3: Does DeRich support OEM and ODM customization?

Yes. We offer full customization including product structure, color, branding, advertising stickers, LED light box design, shelves, compressor selection, and packaging.


Q4: What certifications do your products have?

Depending on the model, products can include:

CE,CCC,RoHS,ISO Quality System Certification


Q5: How does DeRich ensure product quality?

Every product goes through:

Component inspection

Production line quality control

Final pre-shipment testing

We guarantee consistent performance, stable temperature control, and durable build quality.


Q6: What are your main product categories?

Beverage Display Coolers.Upright Chillers & Freezers,Glass Door Merchandisers,Island Freezers / Chest Freezers,Bar / Back Bar Coolers,Refrigerator for commercial kitchen,Stainless Steel Kitchen Equipment (worktables, sinks, racks, cabinets, trolleys)


Q7: Are your products suitable for supermarkets, restaurants, bars, hotels, and retail stores?

Yes. DeRich products are widely used in:

Supermarkets,Convenience stores,Bars and cafés,Restaurants and hotels,Bakeries,Commercial kitchens


Q8: What types of compressors and refrigerants do you use?

We use reliable international-brand compressors with eco-friendly refrigerants to ensure:

Low noise,High efficiency,Fast cooling,Stable performance


Q9: Do your display coolers have adjustable shelves?

Yes. Most models include adjustable wire shelves for flexible merchandising.


Q10: Can you customize branding and stickers for beverage companies?

Absolutely. We specialize in brand advertising display coolers, including:

Lightbox design,Side panel stickers,Full-body branding,Promotional color themes


Related Products

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Single Door Refrigerator

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700L Single Door Refrigerator

700L Single Door Refrigerator

500L Single Door Refrigerator

500L Single Door Refrigerator

Help Center

Found a product same with us but price cheaper elsewhere? 

Tell us directly and we can match it.

DERICH's professional support team are on hand to answer you any questions quickly and effectively.

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Products

Products

Quick Link

Quick Link

Contact Us

Contact Us

Mr.Derek Mr.Derek

Mob..: +86 182 6577 6623

E-mail: Derek@cnderich.com

WhatsApp: +86 182 6577 6623

WeChat: +86 182 6577 6623

Ms. Grace Ms. Grace

Mob..: +86 187 6699 9889

E-mail: Grace@cnderich.com

WhatsApp: +86 187 6699 9889

WeChat: +86 187 6699 9889

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